Senior Information and Resource Officer – 1800 My Options

Thu, July 15, 2021 4:16 PM | Anonymous

Work Type/s: Part time (contract) 
Classification/s: Family services, Health Care and Allied Health, Social Work, Women’s Organisations and Services
Location: Melbourne
Applications close: CLOSED

Women’s Health Victoria (WHV) is a state-wide women’s health promotion, advocacy and support service. We are an independent, feminist, not-for-profit organisation. WHV delivers 1800 My Options - Victoria’s sexual and reproductive health information service.

About 1800 My Options

We talk to people about contraception, pregnancy options (including abortion) and sexual health, connecting people with the services they need. We are a free, pro-choice, confidential phone and website service.

About the role

We are seeking two people to join our team. Senior Information and Resource Officers respond to incoming calls and online enquiries to the 1800 My Options service, to meet the SRH needs of Victorians and other callers such as health professionals, carers or support services. They provide mutual debriefing on shift, and undertake project work including health promotion to support the service to meet its objectives.

About you

We are seeking two pro-choice, highly skilled people who can provide a sensitive health information service. Relevant qualifications and experience in direct service delivery in a health or community setting is essential.


The position is classified as a Level 3 and attracts a salary of $86,529 pro rata.  WHV Enterprise Agreement 2018 conditions and salary apply.  In addition, employer superannuation guarantee and access to salary packaging applies.

View the position description here

For any questions relating to this position, please contact Carolyn Mogharbel, Manager 1800 My Options on 0431 704 802.

WHV welcomes applications from women with a range of diverse backgrounds and experiences, representative of the broader Victorian community. Women with multicultural and bilingual skills are encouraged to apply.

WHV EO Exemption No. H351/2019.

To Apply

Applications must be made online using the form below and by submitting a cover letter, resume and responses addressing the selection criteria outlined in the position description'.  If you have any technical issues, please email

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